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Ticket #TIC010
Opened 22 Aug 2025 · 3 messages
High Priority
In Progress
Issue with Course Notification Emails
22 Aug 2025
Thompson Hicks Student22 Aug 2025, 09:10 AM
I stopped receiving course notification emails after changing my address last week. Could you check my settings?
Eugene Andre You22 Aug 2025, 10:05 AM
Thanks for reaching out. I can see the old address is still attached to your account. Could you confirm the new email so I can update it?
Thompson Hicks Student22 Aug 2025, 10:32 AM
Sure, it is thompson.new@example.com. Thank you!
Ticket Details
- RequesterThompson Hicks
- Created22 Aug 2025
- CategoryMailing Issues
- PriorityHigh
- StatusIn Progress
Activity
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Ticket Created22 Aug 2025, 09:10 AM
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Instructor Replied22 Aug 2025, 10:05 AM
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Awaiting ResolutionIn progress